Free Standard Shipping on U.S. Orders Over $75
Hey! Just a reminder that you will receive your order anywhere from 5-11 business days from the date that it is shipped out, not necessarily from the date that it is placed. After your payment is authorized and verified, it can still take up to two days to process your order. This is just an estimate, though, and doesn’t include weekends or holidays. Standard Shipping is limited to the 48 contiguous United States. Shipping addresses in Hawaii, Alaska, APO/FPO, PO Boxes and US Territories will be shipped via USPS Priority Mail. You will receive a shipping notification email that will notify you of the carrier we’ve used to ship your order, and the different tracking options available for it.
Shipping Rates & Delivery
|Standard Shipping||$5.00||5-11 Business Days|
|2 Day Shipping||$12.00||2 Business Days|
|Overnight Shipping||$19.00||1 Business Day|
Orders will ship out within 1-2 business days of ordering. Please note that we don’t ship on weekends.
Orders placed for overnight service before 1:00 PM PST will ship out the same day and will arrive the following day (excluding holidays and weekends.) Please note: at this time Saturday delivery is not available.
Hawaii, Alaska, PO Boxes, APO/FPO & U.S Territories
We accept orders shipped to PO boxes and APO/FPO or U.S. territories. Orders shipped to these addresses must be sent via USPS Priority Mail service.
TRACKING YOUR INFO
If you have an account, you can check the status of your order at anytime, by simply logging into your account and clicking “View Order Status”. If your order states “Awaiting Fulfillment”, your order has been received and is being processed by our warehouse. If your order has “Shipped”, you will see a delivery tracking number.
If you do not have an account, please contact our customer service team. We will be happy to provide you with your order status or tracking information. To better help us assist you, please have your order number and last name on the order ready.
Change or Cancel Your Order
If you need to change or cancel your order, please contact us immediately. We process and ship orders quickly (we’re fast!). Once our warehouse has processed your order, we will be unable to make any changes.
Please contact customer care
Add Items to an Order You Just Placed
Unfortunately we cannot add items to an existing order. Please place a new order for the item and contact us so we can make sure it is shipped out with your previous order or waive shipping on this new additional order.
You may email us at: firstname.lastname@example.org. Please reference your previous order number.